Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience. Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain on your device for a set period).

2. How We Use Cookies

SyncUp uses cookies for various purposes to enhance your experience on our platform. We categorize our cookies into three types:

3. Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include:

• Authentication cookies: Keep you signed in to your account
• Session cookies: Maintain your session state while using the service
• Security cookies: Help protect your account and prevent fraud
• Cookie consent: Remember your cookie preferences

Essential cookies are always active as they are required for the basic functionality of our service.

4. Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to:

• Measure the number of visitors to our site
• Understand which pages are most popular
• See how visitors navigate through the site
• Identify and fix technical issues
• Improve our service based on user behavior

We may use third-party analytics services such as Google Analytics to collect this data. You can opt out of analytics cookies through our cookie consent banner.

5. Third-Party Cookies

Some cookies on our site are set by third-party services. These include:

• Google Analytics: Helps us understand how visitors use our site. See Google's Privacy Policy and Google Analytics Opt-out.
• Polar (payments): When you make a purchase, Polar sets cookies to manage your payment session and prevent fraud. These cookies are only active during checkout. See Polar's Privacy Policy.

We do not control these third-party cookies. The links above provide more information about how these services use cookies and how you can opt out.

6. Managing Your Cookie Preferences

You have several options to manage cookies:

• Cookie consent banner:When you first visit our site, you can accept or reject non-essential cookies by clicking "Accept All" or "Reject All".
• Change your preferences: To change your cookie preferences after your initial choice, clear your browser cookies for our site. The consent banner will appear again on your next visit, allowing you to make a new choice.
• Browser settings:Most browsers allow you to refuse cookies or delete existing cookies through their settings. Check your browser's help documentation for instructions.
• Third-party opt-outs: You can opt out of third-party cookies through sites like Your Online Choices (EU) or Digital Advertising Alliance (US).

Please note that disabling cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are required for the service to work.

7. Cookie Retention

Different cookies have different retention periods:

• Session cookies: Deleted when you close your browser
• Authentication cookies: Typically last for the duration of your login session or up to 30 days
• Analytics cookies: Usually retained for up to 2 years
• Consent preferences: Stored for 1 year

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information about our cookie practices.